Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information at Onlineplorveta.
Information We Collect
Personal Information
When you interact with Onlineplorveta's financial services, we collect information that helps us serve you better. This includes details you provide directly when creating an account, applying for services, or contacting our support team.
Automatically Collected Information
Our systems automatically gather technical information to ensure security and improve your experience. This data helps us detect fraud, optimize performance, and provide personalized services.
| Data Type | Purpose | Retention Period |
|---|---|---|
| Device Information | Security monitoring and fraud prevention | 2 years |
| IP Address & Location | Regulatory compliance and security | 3 years |
| Cookies & Tracking | User experience and preferences | 1 year |
| Transaction Logs | Audit trails and dispute resolution | 7 years |
How We Use Your Information
Onlineplorveta uses your personal information to deliver financial services, meet regulatory requirements, and enhance your experience. We're committed to using your data responsibly and only for legitimate business purposes.
We never sell your personal information to third parties. Any data sharing is done strictly in accordance with Canadian privacy laws and only with your explicit consent or as required by law.
Primary Uses
Data Sharing and Disclosure
We understand that trust is essential in financial services. Onlineplorveta maintains strict controls over when and how your information is shared, ensuring all disclosures serve legitimate purposes and comply with Canadian privacy laws.
Authorized Third Parties
Onlineplorveta works with carefully selected partners to deliver our services effectively. These relationships are governed by strict confidentiality agreements and data protection standards.
Legal Requirements
Onlineplorveta may disclose personal information when required by law or to protect our legitimate interests. We carefully evaluate each request and disclose only the minimum information necessary.
We're required to report certain financial transactions to the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) and may share information with law enforcement agencies when legally compelled to do so.
Your Privacy Rights
Under Canadian privacy legislation, you have significant rights regarding your personal information. Onlineplorveta is committed to helping you exercise these rights efficiently and transparently.
Access and Correction
You can request access to your personal information held by Onlineplorveta at any time. We'll provide details about what information we have, how it's used, and who it's shared with. If you find any inaccuracies, we'll correct them promptly.
Data Retention and Deletion
We keep your information only as long as necessary for business purposes and legal requirements. When you close your account, we securely delete personal information according to our retention schedule, while maintaining required records for regulatory compliance.
Security Measures
Onlineplorveta employs comprehensive security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Our security framework combines technical safeguards, administrative controls, and physical protections.
Technical Safeguards
Data Breach Response
In the unlikely event of a data breach, Onlineplorveta has established procedures to respond quickly and effectively. We'll notify affected individuals and relevant authorities as required by law, provide clear information about what happened, and take steps to prevent future incidents.
If you suspect any unauthorized access to your account, contact our security team immediately at +17804133399. We provide 24/7 support for security-related concerns.
International Data Transfers
Onlineplorveta primarily stores and processes your information within Canada. However, some of our technology partners and service providers may be located in other countries with adequate privacy protections. Any international transfers are conducted with appropriate safeguards.
When we transfer personal information outside Canada, we ensure the receiving jurisdiction has substantially similar privacy protections or we implement additional contractual safeguards to protect your information.
Cookies and Tracking
Onlineplorveta uses cookies and similar technologies to improve your experience, remember your preferences, and ensure security. You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. Significant changes will be communicated through email notifications and prominent website notices at least 30 days before they take effect.
Continued use of Onlineplorveta's services after policy changes indicates your acceptance of the updated terms. We encourage you to review this policy regularly to stay informed about how we protect your privacy.
Contact Our Privacy Team
Address: 17006 100 Ave NW, Edmonton, AB T5S 2E7, Canada
Phone: +17804133399
Email: privacy@onlineplorveta.com
Our privacy team is available Monday through Friday, 8:00 AM to 6:00 PM MT, to assist with any questions or concerns about your personal information.